Terms & Conditions

Last updated: July 2026

These Terms & Conditions ("Terms") govern your use of the GreenFeast mobile app and meal subscription service ("Service"), operated by GreenFeast ("we", "us", "our"). By creating an account, you agree to these Terms.

  1. The Service GreenFeast delivers freshly prepared meals to subscribers in Jaipur on a recurring schedule that you configure (days, meal slots, and add-ons). Menus, pricing, and delivery areas may change from time to time.
  2. Your Account You're responsible for the accuracy of the information you provide (name, phone number, delivery address, dietary preferences) and for keeping your account credentials secure. You must be able to enter into a binding contract to use the Service.
  3. Subscriptions, Billing & Cancellation Subscription plans are billed as described at checkout. You can pause, skip individual deliveries, change your plan, or cancel from the My Plan section of the app, subject to the cutoff times shown there (8 AM for lunch and 1 PM for dinner, both on the delivery day). Refunds for undelivered meals are credited to your in-app wallet unless otherwise stated.
  4. Delivery We aim to deliver within the windows shown in the app. Delays can occur due to weather, traffic, or circumstances outside our control. Please ensure someone is available to receive deliveries, or provide accurate address/landmark details.
  5. Dietary Information & Allergens You are responsible for accurately reporting allergies and dietary restrictions in your profile. While we take care in kitchen preparation, we cannot guarantee a completely allergen-free environment. If you have severe allergies, please contact support before subscribing.
  6. Acceptable Use You agree not to misuse the Service — including attempting to disrupt it, access other users' accounts, or use it for any unlawful purpose.
  7. Limitation of Liability To the fullest extent permitted by law, GreenFeast is not liable for indirect or consequential damages arising from your use of the Service. Our total liability for any claim is limited to the amount you paid for the affected order(s).
  8. Changes to These Terms We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
  9. Contact Questions about these Terms can be sent via the WhatsApp Support link in the app.

Privacy Policy

Last updated: July 2026

This Privacy Policy explains what information GreenFeast ("we", "us", "our") collects through the mobile app and how we use it.

  1. Information We Collect